CALDWays Webinars

The CALDWays webinars bring together experts to share information on how aged care providers can improve their service delivery for culturally and linguistically diverse (CALD) consumers. Register for upcoming webinars below and watch previous sessions.

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Webinar Details

Health and Wellbeing: Nutrition and Aged Care

Presenters
Heba Hassanin

Date: May 16, 2023

In this pre-recorded session, MCCI’s Accredited Practising Dietitian Heba Hassanin will share tips on how older CALD people in a home care setting can include culturally appropriate foods that will improve health status and quality of life.

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Connectivity for CALD People in Aged Care

Presenters
Gail Jugow

Date: April 28, 2023

This pre-recorded session with Training and Education Coordinator, Gail Jugow, will give participants an insight into the effects of isolation for CALD people in aged care, and provide practical ways we can connect people with others both in aged care services and broader communities.

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Understanding the Multicultural Perspective of Advance Care Planning

Presenters
Rebecca Taylor and Gail Jugow

Date: April 27, 2023

In partnership with Advance Care Planning Australia, this live session explains what Advance Care planning is, our understanding of culture, and discussions around care should you no longer be able to speak for yourself.

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Supporting the Mental Health and Wellbeing of CALD People in Aged Care

Presenters
Claude Muco

Date: April 19, 2023

This pre-recorded session with Mental Health and Wellbeing Project Officer Claude Muco provides the participant with information on how to support CALD people who may be experiencing mental health concerns due to settlement/trauma. This will include why CALD people don’t seek out services, and culturally safe language and practical guides on how to connect and refer to appropriate services.

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Exercise for Dementia Prevention and Care

Presenters
Kylie Franklin

Date: April 5, 2023

In this pre-recorded session, Accredited Exercise Physiologist Kylie Franklin discusses the importance of exercise for dementia prevention and care.

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The Specialisation Verification Framework

Presenters
Glen Sorensen

Date: March 23, 2023

In this live session, Glen Sorensen discusses the Specialisation Verification Framework that sets out the criteria by which aged care providers can apply for specialisation verification.

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Dementia Care - Nutrition

Presenters
Heba Hassanin

Date: March 22, 2023

In this pre-recorded session, MCCI Accredited Practising Dietitian Heba Hassanin shares tips on how older CALD people in a home care setting can include culturally appropriate foods that will help improve health and quality of life.

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The Aged Care Diversity Framework - LGBTQIA+ Perspective

Presenters
Lee Caldwell

Date: March 17, 2023

The Australian Government’s goal is to ensure that respectful, inclusive and culturally safe aged care services are accessible to all older people regardless of their background or life experiences.

In this pre-recorded session, Lee Caldwell discusses how to better address the needs of LGBTQIA+ elderly people.

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The new Aged Care Standards

Presenters
Danijela Hlis

Date: March 14, 2023

In this pre-recorded session, Danijela Hlis, a member of many organisations, including the Council of Elders, discusses the new Aged Care Standards.

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Dementia Care - Caring for the Carers

Presenters
Anica Petkovski

Date: March 13, 2023

In this pre-recorded session, Anica Petkovski discusses the importance of looking after CALD carers and understanding the unique challenges they face.

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Supporting Elderly CALD LGBTQIA+ consumers

Presenters
Anthony Scerri

Date: March 6, 2023

What is important for our CALD LGBTQIA+ consumers in aged care. In this pre-recorded session, Anthony Scerri gives some practical ideas to help aged care providers in supporting CALD LGBTQIA+ consumers.

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The Aged Care Diversity Framework - CALD Perspectives

Presenters
Sarah Wilson and Gail Jugow

Date: March 1, 2023

The Australian Government’s goal is to ensure respectful, inclusive and culturally safe aged care services are accessible to all older people living in Australia regardless of their background or life experiences.

In this pre-recorded session, Training and Education Coordinator Gail Jugow discusses with MCCI Executive Operations Manager Sarah Wilson how to better address the needs of older people from CALD backgrounds.

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Dementia Care - CALD Client Behaviour Strategies

Presenters
Patricia Laranjeira - Senior Project Coordinator, Multicultural Communities Council of Illawarra

Date: February 17, 2023

In this pre-recorded session, Patricia Laranjeira shares some tips and strategies for caring for people with dementia from CALD backgrounds.

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Leadership for a Multicultural Workforce

Presenters
Sarah Wilson

Date: May 19, 2022

In 2021 MCCI was honoured to receive the Illawarra Business excellence in workplace culture award. While diversity is at the core of everything MCCI does and a key strength of the organisation, it is not something they ever take for granted. Executive Operations Manager Sarah Wilson speaks about how through a period of rapid growth and expansion into new areas, MCCI has made considered and intentional effort in making the organisation a great place to work and volunteer, and how they have adapted systems and processes to do this, but not always got it right.

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New and Emerging Communities Panel (Afghan and Indian communities)

Presenters
Lisa Tribuzio, Nikolaus Rittinghausen, Fahim Hashimy, Savita Valadian

Date: May 19, 2022

This panel discussion explores the aged care needs and experiences of new and emerging communities in Australia. This session involves representatives from the Afghan and Indian communities.

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New and Emerging Communities Panel (South Asian, Filipino and Latin American communities)

Presenters
Lisa Tribuzio, Nikolaus Rittinghausen, Luis Guillermo Sanchez, Sumati Advani, Marlon DeLeon

Date: May 19, 2022

This panel discussion explores the aged care needs and experiences of new and emerging communities in Australia. This session involves representatives from the South Asian, Filipino and Latin American communities.

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Why we need you – The LOTE Agency

Presenters
Kwabena Ansah – Head of Communities and Strategy, The LOTE Agency

Date: May 19, 2022

The LOTE Agency is part of the ICON Agency Consortium that is helping to implement the Australian Government Department of Health 2021-22 Budget Measure: Connecting senior Australians to aged care services – better connecting with diverse audiences. Participants of the session are briefed on:

  • who the consortium partners are.
  • the project elements.
  • what has been developed and who we have engaged with.
  • how providers can access the service

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Communications and Marketing to Ageing CALD Communities

Presenters
Professor Steven D’Alessandro – University of Tasmania

Date: May 19, 2022

Professor Steven D’Alessandro presents on how to better reach senior culturally and linguistically diverse communities. This session utilises current research to inform practical advice and considerations for marketing and general communication strategies.

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TIS National - Engagement Strategies with Aged Care Providers

Presenters
Andrew Graham and Sundar Sarangan

Date: May 19, 2022

This session explores how to effectively engage with Translating and Interpreting Services (TIS) and provides some practical tips on addressing language barriers. Also covered is how to better work with interpreters and clients, and common standards when in an interpreting session.

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Webinar Details

Implementing the Localised Statement of Commitment on Butchulla Coast: The Aged Care Sector

Presenters
Dr Sharon Louth, Aunty Veronica Bird and Aunty Josey Bonner

Date: May 19, 2022

This session explores how the Uluru Statement from the Heart can be implemented at a local level with a particular focus on the aged care sector. Themes such as collaboration, co-design, cultural sensitivity and reconciliation are covered through the experiences of developing a localised statement on the Butchulla Coast.

The content contained within our materials is for general information and educational purposes only. To the extent permitted by law, MCCI Ltd hereby disclaims all liability for any claims, losses, or damages of any kind in connection with use or application of these materials. The information contained in these materials is not intended to constitute professional advice or the rendering of consulting or other professional services of any kind. Users of these materials should not in any manner rely upon or construe the information or resource materials in these materials as legal or other professional advice, and should not act or fail to act based upon the information in these materials without seeking the services of other professional advice. The views expressed by speakers or presenters are their own and their inclusion in these materials does not constitute or imply MCCI’s endorsement of those the views or opinions.

Partners in Culturally Appropriate Care (PICAC) NSW & ACT is part of the nationwide PICAC Alliance which is funded by the Australian Government to support aged care service providers to deliver care that meets the needs of culturally and linguistically diverse (CALD) people. PICAC NSW & ACT is auspiced by the Multicultural Communities Council of Illawarra (MCCI).